How Automating Feedback Kills Inclusion

In This Episode We Cover

• How Automating Feedback Kills Inclusion
• The Feedback Fallacy and Why It's a Problem
• Social Exchange Theory and Its Role in Building Inclusive Workplaces
• Automating feedback destroys trust. \"Last week I spoke to an HR leader in an education business who said: 'AI shouldn’t be taking the feedback responsibility away from managers. Managers need to learn how to write good feedback.'\"
• \"Last week I spoke to an HR leader in an education business who said: 'AI shouldn’t be taking the feedback responsibility away from managers. Managers need to learn how to write good feedback.'\"
• Feedback is a social exchange, not a software task. \"If someone gives you feedback, if you are open to feedback from that person. It’s likely that you trust that person. It’s likely that they earned that trust.\"
• \"If someone gives you feedback, if you are open to feedback from that person. It’s likely that you trust that person. It’s likely that they earned that trust.\"
• Trust is the foundation of inclusion. \"The first thing is to earn trust. This means you must... but it also means creating an environment where people can trust each other. We find this takes place via social exchanges.\"
• \"The first thing is to earn trust. This means you must... but it also means creating an environment where people can trust each other. We find this takes place via social exchanges.\"